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About Us

About Eastern Palliative Care

Eastern Palliative Care Association Incorporated (EPC) is the specialist community based palliative care service for the Eastern Region of Melbourne. Our services are provided in the local government areas of Boroondara, Manningham, Maroondah, Whitehorse, Monash, Knox and Yarra Ranges.

We support people with a terminal / life-limiting illness who have complex symptoms whether they be physical, psychosocial, emotional or spiritual. EPC is fully accredited through The Australian Council on Health Care Standards (ACHS) ensuring quality, safety and performance at all levels of service delivery.

Eastern Palliative Care is a partnership between the Order of Malta, Outer East Palliative Care Service Inc. and St Vincent’s Hospital (Melbourne) Ltd.


EPC recognises that a person with a terminal / life–limiting illness may choose:

  • To be cared for in the comfort of their own home
  • To live as normally as possible
  • To receive assistance from specialist palliative care nurses to manage symptoms
  • To be in the continuing care of their own doctor
  • To have the support of their family or caregivers
  • To be supported through the decisions and personal adjustments which inevitably accompany serious illness (emotional, social, financial, psychological & spiritual)

What Is Palliative Care?

Palliative care recognises the special needs of a person with a terminal / life-limiting illness.

The focus of care is on improving the quality of life of clients by assisting with their symptoms and helping them to make changes that will make life easier and more comfortable.

Palliative care aims to support the person to have control of their treatment options and offers support for their carer, family and friends.

It involves trained professionals providing various types of care which may include specialist palliative care doctors, nurses, family support workers, bereavement family support workers, music, massage and occupational therapists. The delivery of care is also supported by specially trained volunteers.

Palliative care is provided in the person’s own home, including residential aged and disability care facilities, depending on where the person is living and where they choose to have their care provided at the end of life.

Palliative care complements the range of medical treatments and services currently available.

Palliative Care:

  • Affirms life and regards dying as a normal process
  • Neither hastens nor postpones death
  • Provides relief from pain and other distressing symptoms
  • Integrates the physical, psychological, social, emotional and spiritual aspects of care
  • Offers a support system to help people live as actively as possible until death
  • Offers a support system to help the family cope during the person’s illness & their own bereavement
  • Palliative care is provided to people of all ages who are dying.


Together in Service ~ Compassionate in Care ~ Leadership in Action


Eastern Palliative Care is privileged to care for and accompany the dying person and their caregivers in the final phase of life, upholding their dignity and respecting their spiritual, physical, emotional, cultural and social needs. Our care continues in the bereavement services we offer families and carers.

Statement Of Purpose

To provide, through an interdisciplinary approach, integrated palliative care services which are focused on the needs of the person living with a life threatening or life shortening illness, their family and carers, and which maximise quality of life, alleviate pain and suffering and offer comfort and support through the period of grief and bereavement.

EPC is a not-for-profit service which offer a full range of support programs with the aim of improving the quality of life of individuals and the families of those suffering life-limiting or terminal illnesses. Clients are referred by treating doctors, local hospitals, treating specialists, allied health professionals, by self or by family members.

EPC is the largest single provider of community based palliative care services in Victoria. EPC services are provided in the Local Government Areas of Boroondarra, Manningham, Maroondah, Monash, Whitehorse, Knox and Yarra Ranges. EPC has developed formal relationships with a number of community and health care providers. In particular, is the relationship with Bolton Clarke which has led to a formal shared care agreement for the region. The aim is to better co-ordinate care and deliver the highest level of service to enable clients to remain at home for longer and have choice about where they die. Doctors and nurses with specialist training in palliative care, social workers, pastoral care workers, allied health therapists and volunteers are all involved in delivering high quality outcomes to clients and their families.

Programs include a coordinated Allied HealthTherapies Program incorporating massage and music therapy; Grief and Bereavement Services (group programs for adults and children); and Palliative Care Volunteers. Funding for EPC is provided through State Government, community fundraising, donations, grants and bequests.



Empathy for others in their end of life experience by listening, accepting and actively responding to their needs


Upholding the unique personality, situation and choices of people, valuing their lives in the face of death, and respecting their rights 


Delivering evidence based quality care, underpinned by ethical practice, research and leadership


Building trust with people, that puts them at the centre of decision-making and enables control and choices

Child Safety

EPC takes child safety seriously. 

Palliative Care services provided to children are delivered to the same high standards as all other clients. EPC has additional measures in place to ensure a child safe culture is embedded within the organisation. All staff have a current Police Check and all clinical staff have a Working with Children Check.

The Victorian Child Safe Standards are:

  1. Organisations must establish a culturally safe environment in which the diverse and unique identities and experiences of Aboriginal children and young people are respected and valued
  2. Child safety and wellbeing is embedded in an organisation’s leadership, governance and culture
  3. Children and young people are empowered about their rights, participate in decisions affecting them and are taken seriously
  4. Families and communities are informed and involved in promoting child safety and wellbeing
  5. Equity is upheld and the diverse needs of children and young people are respected in policy and practice
  6. People working with children and young people are suitable and supported to reflect child safety and wellbeing values in practice
  7. Processes for complaints and concerns within the organisation are child focused
  8. Staff and volunteers are equipped with the knowledge, skills and awareness to keep children and young people safe through ongoing education and training
  9. Physical and online environments promote safety and wellbeing while minimising the opportunity for children and young people to be harmed
  10. The implementation of the Child Safe Standards within the organisation is regularly reviewed and improved
  11. The organisation’s policies and procedures document how the organisation is safe for children and young people